As the 2019 North American CEO for One Month with The Adecco Group, I was fortunate enough to spend four days shadowing Special Counsel’s president, Laurie Chamberlin, and her team in Washington, D.C.
Here are the top 4 insights I learned about the business:
1. It’s about people.
When placing a candidate, your relationship with them as a recruiter can be the difference between a successful and unsuccessful placement. If you treat each candidate as a transaction, you’re sure to miss the mark. Just like you, they’re human! Relationships go a long way in understanding
2. Specialization is key.
Recruiters are tasked as match-makers to find incredibly talented candidates for clients, and to find candidates a great place to work. The needs of these candidates and clients truly depends on the industry in which they work, and the type of talent clients are looking for. The fact that Special Counsel’s sole focus is in the legal and data discovery world means that recruiters here know a lot about the industry. And they add a lot of this value in the work they do every day.
3. Transparency wins.
Being honest and realistic about candidate qualifications, placement timelines, and agreement fees
4. Doing it right the first time is in everyone’s best interest.
Yes, the more placements Special Counsel can make, the better for their business. However, did you know that if a candidate isn’t working out in a new position that Special Counsel has to refund their placement fee to the client? Because of this standard, it’s in their best interest never to force a placement. And the more successful the placement, the higher flow of referrals that come to the business. Special Counsel is in the business of doing things right!
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